IP telefonija — Vaš hotel - Tortoise IT Solutions
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Telephony

Reception and rooms, one line

Guest-reception calls, internal staff communication and the hotel's outside line work on the same IP network — clear sound, fast forwarding, no expensive analog switchboard.

Each room has a telephone connected to the internal switchboard — the guest calls the reception, maid or room service with one key, without dialing numbers. Calls between departments (reception, kitchen, maintenance) are forwarded instantly, and the hotel's external line remains available 0-24 even when staff are in the field, thanks to forwarding to mobile devices.

The system records call history and response times by department, giving you insight into how quickly the front desk and guest services are actually responding.

01

One-touch call

The guest chooses reception, maid or room service without dialing a number.

02

Forwarding to mobile

Staff available outside reception, a call finds them.

03

One outside line

No expensive analog lines in the rooms.

04

History and response time

Insight into how quickly the team responds to guests.

Next step

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